Who we are
Suggested text: Our website address is: https://zappytaxis.com.
Zappy Taxis (“we,” “us,” “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile app, or book taxi services through us.
1. Information We Collect
a. Personal Data You Provide
- Registration details: name, email, phone number, address.
- Booking information: pickup/drop‑off locations, payment method.
- Optional: profile photo, feedback, special requests.
b. Automatically Collected Data
- Device & usage info: IP address, browser type, pages viewed, timestamps.
- Location data: GPS-based ride tracking.
- App analytics and performance indicators.
c. Third‑party Data (if applicable)
- Social login profiles (e.g. Facebook, Google).
- Payment provider info when processed by third parties.
2. How We Use Your Information
We use your data to:
- Provide and manage taxi bookings, ride tracking, and payments.
- Communicate with you (booking updates, customer support).
- Improve our services and systems via analytics.
- Maintain security and prevent fraud.
- Comply with legal or regulatory obligations.
3. Sharing Your Data
We may share your information with:
- Authorized third‑party service providers (e.g. payment processors, drivers, map APIs).
- Law enforcement or authorities where legally required.
- In business transfers (e.g. mergers or acquisitions), with prior notice.
We do not sell or rent your data for marketing purposes without your consent.
4. Cookies & Tracking Technologies
We use cookies, beacons, scripts, and similar tools to enhance user experience, track use patterns, and store preferences. You can manage cookie preferences through your browser or device settings.
5. Social Logins
If you choose to register or sign in through a third‑party social media account, we may receive profile details as permitted by that platform. We use this solely to streamline your account setup.
6. Data Retention
We retain your personal information only as long as necessary to fulfill service purposes, comply with legal requirements, resolve disputes, and enforce our policies. After that, data is deleted or anonymized.
7. Security Measures
We maintain reasonable organizational and technical safeguards to protect your personal data. However, no digital system can guarantee absolute security.
8. Children’s Policy
Our services are not intended for children under 18 years old. We do not knowingly collect personal information from minors. If discovered, such data will be promptly removed.
9. Your Privacy Rights
Depending on your jurisdiction, you may be entitled to:
- Access or receive a copy of data we hold about you.
- Rectify or correct inaccurate information.
- Request deletion or restriction of processing.
- Withdraw consent at any time (without affecting prior lawful processing).
To exercise these rights or unsubscribe from marketing communications, contact us at the information below.
10. Do‑Not‑Track (“DNT”) Signals
We do not currently respond to browser DNT signals due to lack of standardization. If requirements change in the future, we may update this policy accordingly.
11. International Transfers
Your data may be transferred to, stored, or processed in locations outside your jurisdiction. When this occurs, appropriate safeguards will be applied.
12. Changes to This Privacy Policy
We may update this policy over time. The “Last updated” date above indicates when changes take effect. Please check periodically for updates.